HauteLook sent me a pkg weighing 1lb 6oz as a 10oz parcel. In other words, THEIR shipping dept.

should have weighed the box instead of slapping insufficient postage on it and mailing it to me POSTAGE DUE. (To top it off, the watch they sent didn't run.) I had to pay $6 postage due to pick it up from the P.O. and they won't refund me the $6. wtf?

and this is a Nordstrom co.? "We reached out to our finance dept and they say there is no way they can issue a refund from more than the purchase price." This is why American commerce is screwed up.

Monetary Loss: $6.

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