Hautelook - Receiving a Damaged product

28 of 136 Hautelook reviews

Hautelook DOES NOT KNOW HOW TO HAVE A PACKAGE BE FILLED WITH SAFETY! In clarification, I received my packaged (I ordered an eye shadow palette) and I opened it, was so excited, until I actually opened my palette to see that it's fallen apart. 2 of the eye shadows have crumbled and completely fallen apart, there's no way I can fix it.

(I inserted a photo I took myself to this complaint)

I am very disappointed, since I heard so many great things about this site, to just be let down. I am never going to order from this site again!

This review is a subjective opinion of a user.
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Product or Service Quality
Price Affordability
Additional Fees
Website
Exchange, Refund and Cancellation Policy

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$22
Product or service
Eyeshadow Palette
Review category
Cosmetics and Toiletries
review #747766

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