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Hautelook DOES NOT KNOW HOW TO HAVE A PACKAGE BE FILLED WITH SAFETY! In clarification, I received my packaged (I ordered an eye shadow palette) and I opened it, was so excited, until I actually opened my palette to see that it's fallen apart. 2 of the eye shadows have crumbled and completely fallen apart, there's no way I can fix it.

(I inserted a photo I took myself to this complaint)

I am very disappointed, since I heard so many great things about this site, to just be let down. I am never going to order from this site again!

This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $22. The author is overall dissatisfied with Hautelook and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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