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1.0

In December 2015 my credit card company called me with a nearly $2,000 charge to my card on Hautelook. The ONLY time I used this card outside of Costco was on Hautelook.

I reported the fraud to Hautelook and they refused to give me the name/address given of items ordered/ship to saying, "You need to call your local police. We could be sued if you harass them, etc." TOTAL lack of concern.

Above all they have absolutely NO CONCERN that their site is insecure and CAN BE HACKED, which means DO NOT SHOP THERE!

Reason of review: Poor customer service.

HauteLook Cons: Hacking my credit card, Insecure site.

Location: Havertown, Pennsylvania

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Guest

My card was hacked for the second time after ordering from hautlook/Nordstrom. First time I thought it was a fluke...NOT

Guest

My nordstromrack.com account was just recently hacked and since they save the cc info, they made purchases. I was able to stop it before they were shipped but i will not shop their online store again.

Guest
reply icon Replying to comment of Guest-1574934

Same! I was just charged 447 dollars on my credit card.

Huge breach in their company standards.

They acted super casual and said โ€œare you sure you didnโ€™t purchase this and have it shipped to Las Vegas?โ€ I live in Pennsylvania. These people are shady.

Guest

Never used their site but my card been hacked and transactions nearly totalling 1k spent in 6 transactions with them.

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