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Hautelook Inc. is a SCAM. DO NOT BUY FROM THE WEBSITE! I cannot stress this enough. If you buy from the website, you will end up wasting time emailing them, receiving their response with some lame excuse and wasting time opening up a dispute on Paypal or calling your credit card company.

I bought from Hautelook Inc. thinking that I will not be scammed because of positive reviews I've heard from other people. WRONG MOVE. I ordered $400-$600 worth of stuff, and voila! I did not even get ANY of them. They give you a tracking number, which you can review everyday, since I was excited, the tracking page was basically added as my daily favourites page on my browser. I saw that the items were delivered SUCCESSFULL at 8:00am. All I can think about was "WHAT THE ***???". First, I was not even at home at 8:00am and second, WHO could've possibly signed the package? Or RECEIVED the package on behalf of myself? I live ALONE!

I emailed Hautelook Inc., long story short, they gave me a lame excuse saying that THEY WILL send me refund, however, there are issues with the method of payment, stating that the company I used had errors. LOL. SO I called the company which I made the payment through, and they said that there are no errors and what Hautelook Inc. said was FALSE.

DO NOT BUY FROM HAUTELOOK.

If you MUST buy, buy 1 item, preferably a cheap one.

And wait for it to be "delivered" as per tracking page and not receive anything!

Monetary Loss: $500.

Location: Toronto, Ontario

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Guest

I had purchase many items from them and always receive it like in a week no problem with them I love their sale

Guest

I ALWAYS receive my packages. On occasions I have not been home, the ups man will go to the nearest post office where you are to sign upon receiving your parcel.

Guest

I have made purchases on different occasions over the last few years, all delivered as expected, and any sizing issues were always taken care of very well. Reliable website for purchasing items in my experience.

Guest

I have made numerous purchases (totaling over $1,000) and have never had any problems. On two occasions, I had makeup that had defective packaging and they not only gave me refunds but told me I did not have to return the items (even ones that were usable).

The reason they take so long to deliver sometimes is because they are a storefront and the items are shipped from the manufacturers. I always check the price with the manufacturers website, Amazon.com, etc. and if it is not appear to be a bargain then I buy elsewhere. I use Hautelook, Zulily.com, Onekingslane.com, etc.

and they all work pretty much the same. In fact, Amazon.com has a similar site called Myhabit.com as well.

No problems with any of them. They are definitely not scams in my book.

Guest

I've never had any issues with Hautelook. I'm sorry you've had such a bad experience, but EVERY company screws up once in awhile.

So while obviously your experience was horrible, this does not make the business a SCAM.

I and multiple friends and family members have used Hautelook with awesome results. :)

Guest

Agreed, Hautelook is a scam. Ordered tons of Urban Decay makeup and when it arrived, some of the makeup boxes were dented and smashed.

The eyeliners were all old and dried out, none of them worked. They shouldn't be selling any makeup that is so old it should be thrown out, that should be considered fraud. They wouldn't refund any of my money and said it was final sale, even though they sold me old product that did not work.

I filed a complaint with the BBB and they won't respond. Stick to the reputable companies like MyHabit, Belle & Clive, etc.

Guest

try piperlime,I am happy with them!

Guest

It's unfortunate that some find Haute Look to be a scam but from my own experience, I have nothing but positive things about them. I have ordered several items in the most months.

It's true some orders do take longer to arrive but that's because it depends where the item will be coming from. I recently ordered a Vince Camuto handbag last Saturday, May 26th and according to the UPS tracking, I should receive it by the end of tomorrow, Friday, May 31st. This is the "fastest" delivery thus far but again, it depends where the product is coming from.

Also, before I place an order through Haute Look, I go on-line to see if the price they have on Haute Look is a good deal. I just wished they would have a set fee on shipping but even with the tax and shipping, some items are still "cheaper" than other on-line retailers.

Guest

:) I have ordered from Haute Look several times and have never had a problem. My first orders did take awhile to come in but everything after that has been reasonable.

Although my packages are delivered to a post office so maybe that's why I haven't had problems. I also never order big price items.

Guest

Wow that is terrible, I have received items from hautelook, but items I have ordered aren't instock so they refund me and give me credits. There are more sites like Hautelook on the net, there is a listing on www.Fashioninvites.com

Guest

I haven't shopped from hautelook, and was wondering about the legitimacy myself, but the "successful delivery" thing would be an issue with the shipping company, not the retailler. I know UPS and FedEx both are very prone to leaving my packages at the door and saying nothing, and not ringing my doorbell. Your stuff probably got stolen.

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